Privacy policy

Skalio Academy – Privacy Policy

At Skalio Academy, your privacy is just as important as the quality of the educational experience we provide. We are committed to protecting your personal information while offering premium, self-paced AI courses for professionals, entrepreneurs, marketers, creators, and developers.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, browse our courses, contact our support team, or make a purchase.

By using our website, you acknowledge the data practices described in this policy.

Information We Collect

Personal Information

When you register an account, purchase a digital course, subscribe to updates, or contact our support team, we may collect:

  • Full name
  • Email address
  • Phone number, where provided
  • Billing address
  • Account registration details
  • Course purchase and order history
  • Course access information, where applicable
  • Customer support inquiries and communications
  • Payment-related transaction information processed through authorized payment service providers

Skalio Academy does not independently store complete payment card details. Where online payment processing is enabled, sensitive payment information is handled by the payment providers available at checkout.

Since our products are digital courses, physical shipping addresses are generally not required for course delivery. However, certain billing information may be collected for transaction, tax, or legal purposes.

Usage Data

When you browse our website, certain technical and usage information may be collected automatically, including:

  • Pages visited and time spent on our website
  • Browsing activity and navigation patterns
  • Device type and operating system
  • Browser type and settings
  • IP address and approximate geographic location
  • Referring websites and traffic sources
  • Interactions with course listings and educational content
  • Website performance and technical error information

Where supported by our learning platform, we may also collect course progress, lesson completion, and learning activity information to provide relevant educational features.

Cookies & Tracking

We may use cookies and similar technologies to:

  • Enable essential website functionality
  • Maintain account sessions where applicable
  • Save shopping cart information and user preferences
  • Improve website navigation and performance
  • Analyze visitor interactions and website traffic
  • Understand interest in different digital courses
  • Personalize the browsing experience
  • Support marketing activities where permitted by applicable law

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain website features.

Where required by law, we will request your consent before using non-essential analytics or advertising cookies.

How We Use Your Data

At Skalio Academy, we use your personal information for legitimate business and educational purposes, including:

  • Processing and managing digital course orders
  • Providing access to purchased educational content, where available
  • Sending order confirmations and course access instructions
  • Managing customer accounts and learning-related services
  • Responding to inquiries and resolving technical issues
  • Improving our premium, self-paced AI courses for professionals, entrepreneurs, marketers, creators, and developers
  • Enhancing website functionality and customer experience
  • Maintaining website security and preventing fraudulent activities
  • Fulfilling legal, accounting, and regulatory obligations
  • Sending course announcements, educational updates, promotional offers, and new course information where you have consented or where otherwise legally permitted

We process personal information only where an appropriate legal basis exists under applicable privacy laws.

Data Security

Protecting your personal information is important to Skalio Academy.

We use appropriate technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

These measures may include:

  • Secure website connections and encryption where applicable
  • Restricted access to customer information
  • Secure account and authentication systems
  • Trusted e-commerce and website service providers
  • Security monitoring and protective measures
  • Appropriate safeguards for customer records and communications

When online payment processing is enabled, payment transactions are handled by the authorized payment service providers displayed at checkout.

Although we take reasonable measures to protect your information, no internet-based system can be guaranteed to be completely secure.

Sharing with Trusted Third Parties

We may share necessary personal information with trusted third-party service providers to operate our website and deliver our services.

These may include:

E-commerce Platform Providers

Shopify and related service providers that support website hosting, store functionality, checkout, and order management.

Payment Processing Providers

Authorized payment service providers, where payment processing is enabled, for secure transaction handling.

Digital Course Delivery Platforms

Third-party learning management systems, digital delivery applications, or educational platforms used to provide access to purchased courses, where applicable.

Email Service Providers

Services used to send order confirmations, course access information, support communications, and authorized marketing messages.

Analytics and Website Performance Services

Providers that help us analyze website traffic, improve functionality, and understand user interactions.

Customer Support Services

Tools used to manage customer inquiries, support requests, and communication records.

Review and Feedback Platforms

Services that collect customer reviews or course feedback where users choose to participate.

We expect service providers to handle personal information securely and in accordance with applicable data protection requirements.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, or website security.

Your Privacy Rights

Depending on your country of residence and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Correct inaccurate or outdated personal information
  • Request deletion of your personal information where legally permitted
  • Withdraw consent for certain data processing activities
  • Object to or restrict certain processing activities
  • Request a portable copy of your information where applicable
  • Unsubscribe from marketing emails at any time
  • Manage cookie preferences through available website controls or browser settings
  • Request information about how your personal data is collected, used, and shared
  • Submit a complaint to an appropriate data protection authority

Certain information may need to be retained to comply with legal, accounting, tax, security, or contractual obligations.

To exercise your privacy rights, please contact our customer support team.

Course Accounts & Learning Information

Where Skalio Academy provides account-based course access, we may collect and process information related to your educational activities.

This information may include:

  • Courses purchased or accessed
  • Enrollment information
  • Learning progress and completed lessons
  • Course preferences
  • Download activity, where available
  • Support requests related to educational materials

This information may be used to provide course functionality, manage access, support learners, and improve the educational experience.

Learning activity information will only be collected where the relevant functionality is available and enabled.

International Data Processing

As Skalio Academy operates through online e-commerce and digital service platforms, personal information may be processed or stored in countries outside your country of residence.

These countries may have different privacy and data protection laws.

Where required, we use appropriate safeguards for international data transfers in accordance with applicable legal requirements.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Information may be retained to:

  • Manage customer accounts and course purchases
  • Provide course access and customer support
  • Maintain order and transaction records
  • Meet legal, accounting, and tax obligations
  • Prevent fraud and protect website security
  • Resolve disputes and maintain necessary business records

When personal information is no longer required, we take appropriate steps to securely delete or anonymize it, subject to legal and operational requirements.

Communication Storage

Messages sent through our website, contact forms, customer support channels, or email may be securely stored to:

  • Respond to customer questions and inquiries
  • Provide assistance with digital courses and account access
  • Resolve technical or purchase-related issues
  • Maintain accurate records of customer requests
  • Improve customer support and educational services

Customer communications are handled with care and shared only with authorized personnel or service providers where necessary.

Marketing Communications

With your consent or where otherwise permitted by applicable law, Skalio Academy may send emails about:

  • Newly available digital courses
  • AI tools, automation, and productivity learning resources
  • AI marketing, content creation, and development course announcements
  • Educational promotions and special offers
  • Course updates and relevant learning opportunities
  • News and updates about our services

You may unsubscribe from promotional emails at any time using the unsubscribe link included in marketing communications.

Unsubscribing from marketing emails will not prevent you from receiving essential transactional or account-related messages.

Policy Updates

We may update this Privacy Policy periodically to reflect:

  • Changes in legal or regulatory requirements
  • Improvements to our digital courses and educational services
  • Updates to website technology or e-commerce systems
  • Changes in our data processing practices
  • New website features or integrations

The latest version of this Privacy Policy will be published on our website.

Where required by law, we will provide additional notice of significant changes.

We encourage visitors and customers to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, personal information, or data protection rights, please contact us through the Contact Us page on our website.

Company Name: 7Houses Media Limited
Registration: 81596684
Address: FLAT 2304, 23/F HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG

Our customer support team will assist with privacy-related inquiries and requests in accordance with applicable laws.

Skalio Academy – Premium, Self-Paced AI Learning.

At Skalio Academy, we believe that learning AI should be supported by a secure, transparent, and trustworthy digital experience. Whether you are a professional, entrepreneur, marketer, creator, or developer, we are committed to respecting your privacy throughout your learning journey.